Ask for availability:
A check for reservation can be carried out filling up the form
on internet site or sending an e-mail to the address request@bbcastelliromani.it.
If the lodging you asked is not available, will be proposed to you an alternative
solution, as much as possible similar to the one you requested.
B&B Castelli Romani will reply to you, indicating the total of the
amount, the down payment to pay in advance, the confirmation of arrival
and departures day, the number of beds and people you requested, the modalities
of payment of down payment, the reservation module to complete with your details. Usually the minimum staying required, out of same case, is 2 days.
How to book:
As soon you receive the answer e-mail, we ask to you to confirm immediately
via e-mail or fax, the reservation module and sending
a down payment of 20% of the amount, via Credit
Card (VISA or MasterCard) or via Bank Transfers
orders.
The reservation is considered confirmed at the moment you indicate the details of your down payment.
The balance (80%) will be directly paid by cash to the B&B owner, whom
will host you.
Confirmation of reservation:
At the moment that B&B Castelli Romani receive the compiled
reservation module and the down payment details, will be supplied to you
the complete address of the lodging, a detailed information to find it,
the owner telephone numbers.
Is extremely important to respect the indicated time of arrival,
in case of delay, please communicate it to the house owner.
Cancellations:
Until 10 days from the arrival date, it will be possible to cancel
the reservation. In this case B&B Castelli Romani will keep, as bank
recover expenses, 9,00 Euro (nine) for any booked room. If cancellation
comes before than 10 days from the arrival date, the entire amount of the
down payment will be held by B&B Castelli Romani.
If B&B Castelli Romani has to cancel the reservation, it will be offered
an alternative solution with similar characteristics.
If the proposed solutions will not be accepted by you, B&B Castelli
Romani, it will give back to you the entire amount of the down payment.
B&B Castelli Romani will never answer of cancellation due because of
act of God, like natural catastrophes, fires etc...
Prices Change:
The agreed price on which the reservation has been carried out,
remains fixed and not variable.
Complains:
B&B and the Apartments affiliates, are selected with best attention
and described with any possible detail, therefore problems would not occur,
but in case of, please communicate it timely.